In my writing for business I avoid the word “philosophy” whenever possible. Of course, some philosophers reveal brilliant insights in…
Decades of consultant programs and textbooks have trained those of us in business to assume that anything worth learning can…
There’s a tendency to rate innovation by the engineering applied. But quite often this doesn’t reveal the challenge faced in…
An insidious idea floats around engineering and design circles — that a perfectly engineered product needs no marketing. Engineers and…
Bloomberg retail columnist @sarahhalzack passed along an article about an “experiential” restaurant in New York whose gimmick is that you catch your own trout…
When it comes to innovative products, DirecTV is a fascinating case study. In the mid 1990s, I was part of…
It’s been an eventful year in digital – with a string of writers and speakers pointing out where Regal Attire is missing among the Emperors.…
An odd digital disease has run rampant among mass retailers for the last couple of decades – let’s call it “Amazon Panic”. (Professor…
I’ve been fascinated by the success of Android based phones, their amazing growth curve, and the ability of the press…
A brand relationship is a trust relationship. But somehow, we seem to forget this truth in the rush to do…