Amazon has built some great business. Kudo’s Amazon. Yet the response of reporters, investors, and wide eyed tech enthusiasts to…
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Every now and then a business headline drives an immediate “wait, what????” response. That’s what happened when I saw the…
Image: “Eugenio Montale” by Phil Sylvester. After entering college as a music major I received 2 degrees in math. In…
We love to rate innovations as “success” or “failure”. Yet most innovation suffers a far more ignominious fate: mediocrity. And…
“There are two kinds of fools. One says ‘This is old, therefore it is good’; the other says ‘This is…
With the new year we thought it useful to look back at advertising lessons learned during 2016. A Rosy Forecast for TV.…
The following relies on thinking outlined in my posts on Amazon’s overall finances, their retail reality, and the latest Amazon Q3 results. I’m fortunate…
Amazon has published their Q3 results and the headline was either “Amazon Misses Q3 Profit” or “Amazon Sees Continued Growth and Profitability”. In…
A few years ago I wrote “At Walgreens: An Amazing Abuse of the Customer Satisfaction Survey” based on my experience as a…
It’s been an eventful year in digital – with a string of writers and speakers pointing out where Regal Attire is missing among the Emperors.…