For years Amazon’s guerrilla forces have been leading a small cadre of pureplay electronic retailers in a battle to overthrow…
Business and Strategy
How do you use video to best sell an innovative product —moving it off the retail or online shelf and…
The following relies on thinking outlined in my posts on Amazon’s overall finances, their retail reality, and the latest Amazon Q3 results. I’m fortunate…
Amazon has published their Q3 results and the headline was either “Amazon Misses Q3 Profit” or “Amazon Sees Continued Growth and Profitability”. In…
A few years ago I wrote “At Walgreens: An Amazing Abuse of the Customer Satisfaction Survey” based on my experience as a…
It’s been an eventful year in digital – with a string of writers and speakers pointing out where Regal Attire is missing among the Emperors.…
An odd digital disease has run rampant among mass retailers for the last couple of decades – let’s call it “Amazon Panic”. (Professor…
It’s important to be careful with language around advertising. Far too often what sounds like highly precise language includes incredible leaps…
When I attended the National Hardware Show in Las Vegas recently I was hoping to find a good display of…
In 2012 I wrote a blog post motivated by a letter penned by a departing Goldman Sachs executive. The letter had appeared in the…